FAQ

How do I book?

Once you have decided on a picnic style, simply email thepicnicplannerco@gmail.com with your preferred event date, time, location and the number of guests and I will let you know whether we have availability. If I do, I will give you a call. After our call I'll send you an invoice.  50% deposit required at booking. The balance of payment is due 5 days before your picnic.

How far in advance do I need to book?

 I typically require a minimum of a two week notice for a booking, however please note that early booking is recommended. Depending on availability, I may be able to accommodate last minute bookings.

Do your picnic settings include food?

Our picnics only include a charcuterie cup or 6 strawberries if requested.

I made this decision to give you maximum flexibility in the type food you'd like and also, I have teamed up with local restaurants to have some favorite foods available to order.

 Feel free to check out the 'Add Ons' page for more information.

What's your maximum number of guests?

I can accommodate up to 6 people at any one time as of now in public parks and up to 12 in a private residence.

Can we use your picnic set ups for more than the set time-slot?

Yes, I happily to allow you to use the setting for a longer period if availability permits, this must be arranged with us in advance. Please note that a fee may be applicable depending on the amount of additional time required. $20 per additional hour.

Can I choose my colors?

Of course, I want this to be perfectly perfect for you and what you love.

will do my best to accommodate.

Are there specific locations for your picnic set ups?

Picnics can be set up anywhere around Kern County, whether it be a private location (e.x. your house or backyard) or a public location (e.x. a park). Our most popular park is Hart Park as this park is large,  beautiful and well shaded.

What happens if it rains on the day of my event?

Unfortunately, I cannot refund bookings on the basis of bad weather so please check the forecast in advance. If you have already booked and later discover it is going to rain, I will always try to accommodate last minute location changes (e.g. to a sheltered area/indoor location). I am also happy to rebook your picnic.

Can we leave whenever we want?

If you’d like to leave your picnic early, just let us know. However, you are responsible for your picnic for the duration of your reservation time, so be sure one of our staff is there before you leave.

Are there any delivery fees?

While delivery is included in the booking price as part of the set up and pack down, I do require a delivery fee for events that take place approximately 20 miles outside of Kern County.

P.S. I'm happy to drive out of town.

Do you do gift certificates?

Yes! Gift certificates can be purchased for any dollar value. 

I'm running late!

I know life sometimes gets away from us, so I will hold your booking for 15 mins from the commencement time. After this time, unfortunately I am unable to hold this any longer, and your booking will be packed down. Why? Because chances are I'm leaving your set up to do another, and if you run late, I run late, and the next booking also runs late!

 

Got more questions? Let me know.